Jackson Conference Center Frequently Asked Questions:
Q: What do I need to do to book the campground?
To reserve any date at Jackson Conference Center (JCC), all you need to do is call or email our office for a rental agreement. We will be happy to email, fax, or mail you a copy. Complete the agreement – being sure to double check your requested dates, acquire the authorized signatures from your organization, and return the agreement with your deposit check. It’s that easy! Once we receive your rental agreement & deposit check, we will send you a confirmation. You may mail the paperwork & deposit check to our District Office at:
Tennessee District Assemblies of God
Attention: Jackson Conference Center
P.O. Box 358
Madison, TN 37116
Q: How much is the required deposit and when is it due?
The required deposit to book any date at JCC is $750.00 and it is due with your signed rental agreement.
Q: What happens to my deposit?
If you have only rented the campground once within any calendar year, the deposit will be applied to your total balance due upon your arrival at JCC. If you have booked multiple rental dates within the same calendar year, instead of applying your deposit to the balance due for your first rental date, we will hold your deposit and forward it to the next rental booked to secure those calendar dates for your group. Each rental date will be invoiced & due for payment in full separately & upon your arrival at the camp. We are happy to forward your deposit to each additional rental date throughout 1 full calendar year; which is from January 1 through December 31. Upon your arrival at the camp for your last rental of the year, we will then apply your deposit to your balance due for that rental period.
Q: When is full payment due?
Payment in full of both the campground rental fees and the per-head charge is due upon your departure from JCC. A final walk-through will be performed with the JCC Facilities Manager and your onsite group contact person to verify the head count of your group.
Q: Am I required to provide liability insurance for my event?
Yes. Every group that rents JCC is required to provide to us a copy of their own liability insurance policy before being permitted on the campground. You may fax, email or mail it to our District Office at:
Tennessee District Assemblies of God
Attention: Jackson Conference Center
P.O. Box 358
Madison, TN 37116
FAX: (615) 859-0218
Q: What happens if a rental date gets cancelled?
If a rental date is cancelled due to inclement weather or an act of God (tornado, fire, etc.), you will be given the option of rescheduling your group for any other available date within the next 12 months; OR you may request a refund of your deposit. If a rental date is cancelled by you or your organization for any reason, the deposit is forfeited and will not be returned.
Q: Am I responsible for clean up after our event is over?
Yes. There is a check list of items to be taken care of (basic cleaning of buildings used) prior to your group leaving the property. This will be provided to you with your confirmation of booked rental dates. This list will be reviewed with your onsite group contact person and the JCC Facilities Manager during the final walk-through.
Q: What buildings are included in the basic campground rental?
We have 2 different rental tiers. One is for groups of 75 people or less and the other for groups larger than 75 people.
- If your total group (leaders included) is smaller than 75 people, then the basic rental includes the following: Commercial Kitchen, Dining Hall, First Aid Quarters, 10 Cabins & 3 Dorms (as needed based on total head count), 2 Bath Houses, Basketball Courts, Volleyball Courts, Baseball Diamond, Playing Fields and Pond.
- If your total group (leaders included) is 75 people or more, then the basic rental includes all of the above plus the Gymnasium.
The Gymnasium can be added to the rental cost for small groups. The cost for this rental is listed in the Additional Rental Options of the JCC Rental Agreement.
Q: What are the check-in & check-out times?
When you book rental dates at JCC, we reserve the campground for your group from 8:00 a.m. to 10:00 p.m. You may arrive & depart any time you wish during these hours. We do ask that you provide us with an estimated time of arrival and departure (there is a place for this on the rental agreement) so that our Facilities Manager can be made aware.
Q: Are any linens or complimentary toiletries provided?
No. You will need to bring all of your own linens, blankets and pillows. All of the lodging areas are comprised of twin size bunk beds – with the exception of the Staff House; which is an additional rental. Toilet tissue, hand soap and paper towels will be provided for all bathrooms. All other toiletries (shampoo, conditioner, body soap, etc.) are not provided.
Q: Does the rental fee cover any meals?
No. Although we do offer a full commercial kitchen, dining hall and stock room, JCC does not keep any food items in stock. You will need to make arrangements for any meals that will be provided during your stay.
Q: Does JCC provide any staff personnel? (such as a cook, lifeguard, security, first aid, etc.)
The JCC Facilities Manager resides on the 86 acre property. He will be available to you 24 hours a day for the duration of your stay for the purpose of answering any question you may have, emergency equipment or building repairs, and to lock/unlock the entrance gate if you wish. Should you need any personnel beyond these services, all other personnel (lifeguard for the pool, cook & kitchen staff, medical persons for the first aid building, and 24-hour security persons) will be your responsibility as they are NOT provided by JCC.
Q: Is a lifeguard required if I rent the swimming pool?
Yes. You will be responsible for securing your own lifeguard. It is recommended that you secure an individual that is CPR certified and/or a certified lifeguard for this position. JCC will not be liable for any accidents or injuries that occur in the swimming pool area.
Q: Is the first aid building stocked with medical supplies?
No. The first aid quarter is provided to you as a place dedicated for the purpose of basic medical treatment and/or a place for your medical personnel to occupy while at JCC. On occasion, there may be some basic items such as band-aids or aspirin left behind by other rental groups. However, you should plan to bring your own first aid supplies.
Q: Who do I contact if I have a question about the rental agreement or my bill?
What about questions while I am onsite?
Should you have any questions about the rental agreement or your total cost, please feel free to contact our District Office by phone at (615) 859-8923; or by fax to (615) 859-0218; or via email to sbrown@tnaog.org.
If you have questions or need assistance while on the property, you will be provided with the home and cell phone number for the JCC Facilities Manager upon your arrival.
